If you have taken a DNA test with one of the personal genetics companies*, you can upload your raw DNA data to Living DNA for free. This will give you access to our DNA matching service, Family Networks, and will also allow you to purchase our ancestry estimation report (coming soon!).
If you have already uploaded your data, or are thinking about doing so, we have put together a few pointers for you in how you can do this.
Living DNA can accept your existing DNA data that has been produced by one of the companies below, in a .txt or .csv file format:
- Family Tree DNA
- My Heritage ** We accept the new GSA chip too!
- Gene by Gene
- Geno 2.0 (National Geographic)
Please note, if your file has .zip or.gz at the end of its name, you need to uncompress it (double-clicking on a file normally does the trick).
- Autosomal DNA data in genome build 37 (make sure you download the right build from your DNA data provider).
- Y-DNA, mtDNA, or X-DNA data.
- GEDmatch 'matches' files or MyHeritage 'matches list' or 'tree' files.
Commonly rejected data
We can't accept data that has been edited or modified in any way.
- Files that have been opened in a text editor such as in Excel and resaved with a different format/column delimiter
- Files that have a header removed
- Files that have been processed with a third-party tool (e.g. DNAland)
- Files that contain data that is 'merged' from two different testing companies, e.g. 23andMe+AncestryDNA
If you have tested with us, please do not upload your Living DNA download files back to us, as there is no reason or benefit in doing so. To join Family Networks you just need to opt-in in through your account and give it a few weeks before matches start to appear.
Finally, if you have tested with a company that is not on the list of the accepted companies, please get in touch with our Customer Support Team at firstname.lastname@example.org and we will check whether we can accept your data in the future.
If you have uploaded your DNA data and opted-in to Family Networks more than 4 weeks ago, but still haven't received any matches, it may be worth checking whether the data you uploaded to us is correct. If your transferred DNA test has status 'Testing error; attention required' your uploaded file has been rejected. This means that it is not proceeding further and you will need to re-upload a new file. Please carefully read the guidelines above before uploading a new file.
If you would like the full Living DNA experience, you can purchase our 3-in-one kit from our website.