We know that recent news about 23andMe may have raised some concerns about the future of your DNA data held with them. If you’re looking for a secure and reliable way to continue exploring your genetics, Living DNA is here for you.
It’s easy, safe, and free for anyone who has already taken a 23andMe test. At Living DNA we don’t own your data, we are custodians of it on your behalf. You remain the owner of your DNA and its data at all times.
Downloading Your Data from 23andMe
To upload your 23&Me data to Living DNA, you first need to download your raw DNA file from 23&Me. Act quickly - if you’re concerned about long-term access to your genetic data it’s best to secure a copy now.
- Log in to your 23andMe account
- Click on the profile name in the top right of the 23andMe homepage.
- Click on Resources
- Click on “Browse Raw Genotyping Data”
- Click on “Download” at the top of the page
- Confirm your date of birth
- Click on “Submit Request”
Your file will be in a .zip format once it's downloaded. Do not unzip it at this point.
Create or Log In to a Living DNA Account
If you don’t already have a Living DNA account, you can create one for free at my.livingdna.com. If you do already have a Living DNA account, just log in and click on “+ Add Another Profile” in the information section at the top of your Dashboard.
Upload Your Data
- Click on the “Upload DNA” button.
- Complete the form to tell us about whose DNA this is - your own, or someone else.
- Choose your .zip file from the Downloads folder on your computer or device.
- We’ll do the rest! Within 72 hours you will receive your initial ancestry results. You can upgrade to see your full Recent Ancestry, or explore our other upgrades!
Explore Your Genetics with Living DNA
By uploading your 23andMe data, you’ll gain access to:
- Detailed ancestry breakdowns so you can continue exploring your unique heritage.
- DNA matching tools to connect with relatives.
- A secure, UK-based platform that prioritises your privacy.
- Access to outstanding customer service as one of the Top 3 DNA Testing Providers 2025, and the Number 1 rated DNA testing company as rated by our customers on Trustpilot.
Don’t Wait - Secure Your Data Today
With uncertainty surrounding 23andMe, now is the time to take control of your DNA. Upload your raw data to Living DNA today and continue exploring your ancestry with confidence.