We aim to release results as soon as possible and the estimated date is the longest we would expect you to wait to receive them unless there is an issue with the QC on your testing.
As a UK company, we convey all dates in DAY/MONTH/YEAR format
We cannot guarantee that results will be available before your estimated completion date, but if we can deliver your results sooner, then we will drop you an email to let you know. So do keep an eye on your email inbox!
Our emails do sometimes get filtered, so please double check your spam and trash/bin folders so you don't miss any messages from us.
We estimate as a general rule you will receive your results within 6 - 8 weeks from receipt at the laboratory, however during exceptionally busy periods this may be up to 12 weeks.
Comments
0 comments
Please sign in to leave a comment.