Please note the instructions are slightly different if you are located within the United States. Please scroll down for more information.
Step by Step
1. Open the sterile paper envelope to remove the swab.
2. Rub and rotate the swab along the inside of your cheeks for the full 30-45 seconds. Our test collects your cheek cells, rather than saliva (for some extra tips, please see Living DNA's top tips for swabbing successfully at the bottom of this article).
3. Place the swab in the RapiDry pouch and seal with the test ID sticker
4. Put the RapiDri pouch in the postage bag and pop it in the post (don't forget to activate your kit first before sending it- www.livingdna.com/activate)
Please note that we're not able to offer a pre-paid postage envelope for all regions. If you're unsure whether your kit will contain a pre-paid envelope, please reach out to us by email. email@example.com
IMPORTANT INFORMATION FOR US CUSTOMERS: We use a dedicated kit building facility for our US customers, which means that the label for your swab is slightly different. Your sample collection kit will contain a label with the activation code (xxxx-xxxx-xxxx) and a 2D barcode, rather than the kit ID (LD0xxxxxxA).
Please make sure you attach either the label to your swab pouch - both the activation code and the kit ID can be used to identify your test when it arrives at our lab. The pictures below will show the label to use.
Please reach out to our support team if you are not sure, firstname.lastname@example.org
Swab and label for UK, Europe, and International kits Label for US kits, please use the label with the activation code