Before you begin, please ensure you've activated your kit at www.livingdna.com/activate. This step is essential to link your sample to your account.
We’ve created a helpful video to walk you through the process:
Please note: Instructions vary slightly depending on your location. If you are in the United States, please scroll down for important additional information.
Step-by-Step Instructions
Open the swab envelope
Carefully open the sterile paper envelope to remove the swab, taking care not to touch the tip.Collect your cheek cells
Rub and rotate the swab firmly along the inside of both cheeks for 30–45 seconds. Our test requires cheek cells, not saliva.
For extra guidance, see Living DNA’s top tips at the bottom of this article.Seal the swab
Place the swab into the RapiDri™ pouch and seal it securely using the test ID sticker provided in your kit.Post your sample
Place the sealed pouch into the return mailing bag and post it to us.
Please note: Not all kits include a pre-paid return envelope. If you're unsure whether your kit includes pre-paid postage, email us at help@livingdna.com.
Important Information for US Customers
Customers in the United States receive a slightly different label due to regional processing differences.
Your sample collection kit will include a label with your test ID (beginning LD0) and a QR code rather than a barcode.
- There will only be one label available to use. The two other labels on the small sheet have already been used for your kit box and activation leaflet.
Attach the remaining label to your swab pouch, as shown in the image above.
If you’re unsure which label to use or how to attach it, please contact us at help@livingdna.com. We’re happy to help.