How do I find my Neanderthal and Denisovan results in the portal?

To find your Neanderthal and Denisovan results, simply click the ‘Neanderthal’ option in the menu. We have chosen to list both results sets under the single, more recognisable title of 'Neanderthal' as there is limited space in the menu for long titles!

On a larger screen such as a laptop or PC, this will be on the left hand side of your account.

If you’re using a smaller screen such as a smart phone or tablet, you can find the same menu under the 3 lines at the top right.

If you have any trouble finding the results, please reach out to our friendly customer support team by email: help@livingdna.com