How do I opt in to Family Networks?

Family Networks is our family matching service - our way of matching you to relatives you might not even know you had!

1. To opt in to Family Networks, please click on the name on the top right of the screen to reveal a drop-down menu. 

Then select ‘Profiles’

2. Select the test you wish to opt into family matching by clicking on the name. Your test details will then load. 

3. Next, scroll down the page, to where it says ‘Family Matching’, and select ‘’not opted in" - the first option down.

4. Then simply follow the steps on the screen which involves consenting to entering your data into family matching where your DNA is compared to everyone who is in the database.

This is growing each and every day as we talk more about the service on social media and continue to develop Family Networks.  As with all matching services, it can only improve over time.

Do you know anyone in your family who has existing data that you can invite to join and upload via your portal?

If someone else in your family has uploaded, and you opted in at different times it is possible that you will not see the match until the next release of new members. If it’s been longer than three weeks since you both opted in please let us know the Test IDs (beginning LD or LT) for you both, so we can investigate further. If you do not have other known family members who have tested with us and opted in it is possible that you may not have any matches until our database grows. All new members are released into the pool every two weeks and the matching algorithms are run after this, so it’s worth checking your portal every three weeks or so. Log into your portal here to get started!