What Is Family Networks?
Family Networks is our family matching service, designed to connect you with relatives you may not even know you have. Opting in allows your DNA to be compared with others in our database, helping you discover genetic connections.
How to Opt In
- Click on your name in the top-right corner of the screen to open the drop-down menu, then select ‘Profiles’.
- Your tests will be listed on the left. Choose the one you’d like to add to family matching, scroll down to the Family Matching section, and click on Edit.
- Follow the on-screen steps to provide your consent. This allows your DNA to be compared with others in the database.
What to Expect
Our matching service continues to grow, improving as more people opt in. If you have family members who have already tested with us, consider inviting them to join and upload their data through their portal.
If both you and a relative have opted in at different times, your match may not appear immediately. Matches are updated every week, and it may take up to two weeks for new connections to be visible.
If more than two weeks have passed since both of you opted in and you do not see a match, please contact us with both Test IDs (beginning with LD or LT) so we can investigate further. If you do not have any immediate matches, it is possible that no genetic relatives are currently in our database, but new members are added regularly.
Check your portal every few weeks to see if new matches have appeared. Log into your portal here to get started!