Your Results

Account Management

• How do I change my account email address?
• How do I delete my account?
• How do I remove a test from my portal?
• How do I navigate my Living DNA portal?
• Uploading Profile Photos
• How do I add a manager to my test?

Understanding Your Motherline and Fatherline Results

• Uploading to Living DNA
• How do I interpret my Motherline/Fatherline?
• My maternal/paternal ancestry percentages do not add up to 100, why is this?
• Why don't I have a Subclade?
• Why have my deep ancestry results changed?

Family networks

• How to sort your Living DNA matches.
• Family Matching: Sending and receiving messages.
• Family Matching Overview
• What does my relationship prediction mean?
• Your Family Networks Display Name
• Why don't I have any matches?

See all 8 articles

Family Ancestry Results

• What can you tell me about my African ancestry?
• Who gets a panel update
• Shared maps
• Do I need to leave my computer on for my update?
• How to screenshot a copy of your Living DNA ancestry results.
• I have uploaded my raw data, how can I see my full ancestry?

See all 25 articles

Viking Upgrades

• What does the Viking Upgrade include?
• What does my Viking Index mean?
• How does Living DNA know what makes my DNA ‘Viking’?
• What can you tell me about my Viking ancestors?
• Why do I have a different Viking group to either of my parents?