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    Account Management

    • How do I change my account email address?
    • How do I delete my account?
    • How do I remove a test from my portal?
    • How do I navigate my Living DNA portal?
    • Uploading Profile Photos
    • How do I add a manager to my test?

    Understanding Your Motherline and Fatherline Results

    • Uploading to Living DNA
    • How do I interpret my Motherline/Fatherline?
    • My maternal/paternal ancestry percentages do not add up to 100, why is this?
    • Why don't I have a Subclade?
    • Why have my deep ancestry results changed?

    Family networks

    • How to sort your Living DNA matches.
    • Family Matching: Sending and receiving messages.
    • Family Matching Overview
    • What does my relationship prediction mean?
    • Your Family Networks Display Name
    • Why don't I have any matches?
    See all 8 articles

    Family Ancestry Results

    • What can you tell me about my African ancestry?
    • Who gets a panel update
    • Shared maps
    • Do I need to leave my computer on for my update?
    • How to screenshot a copy of your Living DNA ancestry results.
    • I have uploaded my raw data, how can I see my full ancestry?
    See all 25 articles

    Viking Upgrades

    • What does the Viking Upgrade include?
    • What does my Viking Index mean?
    • How does Living DNA know what makes my DNA ‘Viking’?
    • What can you tell me about my Viking ancestors?
    • Why do I have a different Viking group to either of my parents?
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