You can have multiple profiles in your Living DNA account. This might be because you're looking after someone else's DNA results due to age or illness, or because you've tested with several companies and uploaded your data to us. Whatever the reason, you will need to switch between your profiles to see different results.
There are two ways to switch your profile.
1. Log in to your Living DNA account using your email address and password here. 2. From your Dashboard, click the Change Profile button.
3. Select the profile you would like to view from the list.
The second option for switching profiles can be accessed from anywhere in the portal, not just the Dashboard.
1. Click on your name at the top right of the screen to open the menu.
2. Select 'Change Profile' from the drop-down
3. Select the profile you'd like to view.
You can then navigate around your other profile to view all of the results available, and switch back using either method when you're ready!