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  1. Support Center | Living DNA
  2. To get you started
  3. Your Living DNA account

Your Living DNA account

  • Two Factor Authentication
  • How do I switch between profiles on my account?
  • Navigating your new Living DNA Portal
  • How do I change the sex on my profile?
  • Personalised ancestry book
  • What is the Living DNA store?
  • How do I change my date of birth?
  • I have added a manager but they cannot view my results
  • How do I view a test when the person cannot access their account?
  • I had a test on my account that is now no longer there.
  • How do I create a Living DNA account?
  • How do I contact Living DNA?
  • How do we take care of your data?
  • I cannot see anything in my portal
  • Error 100 message
  • I didn't get my validation email
  • Refunds
  • Help, I have forgotten my password
Support Center | Living DNA