You can update key information linked to your Living DNA account, such as your email address, password, and account name, through the 'Account Information' section.
What’s the Difference Between Account Information and Profile Information?
Your Account Information includes your login email, password, and account holder name. This is used to manage your access to Living DNA.
Steps to Update Your Account Information
- Log in to your Living DNA account.
- Click your name at the top right of the screen.
- Select ‘Profiles’ from the dropdown menu.
- In the ‘Account Information’ section at the top of the page, click ‘Edit’.
- Make the necessary changes:
- To update your email address, enter the new email in the appropriate field.
You will need to enter your current password to proceed with changing your email address.
After you've changed your email address, you will be sent an email with a validation link. Please click the link to complete the change.
- To change your password, enter your current password, then create a new one.
- To edit your account name, update the relevant name field.
- Click ‘Save Changes’.